Organisation: Shelter Centre
Start date: ASAP
Location: Geneva
Fee: c. 54,000–66,000 CHF per annum pro rata
Duration: Permanent Contract
Closing date: Until appropiate candidate is identified
Last year, the international NGO Shelter Centre launched a pioneering series of free-to-user internet services using the Web 2.0 approach that have achieved considerable success within the humanitarian community.
This role involves leading a small team to review and refine these services, in advance of the successful candidate leading the specification and implementation of a major upgrade, in collaboration with leading Drupal shops. In addition to the services supporting the community of practice of humanitarian shelter, both the United Nations and World Bank have requested that Shelter Centre explores with them developing their own communities of practice which, should the project proceed, would also involve the successful candidate.
Two examples of what makes the Shelter Centre information management services unique:
1.- members of the Shelter Community are located automatically using their IP address on a world map, so that field workers from different agencies that locate and contact each other during rapidly moving responses; and
2.- the Shelter Library includes for the first time in one place the leading 1,500 technical manuals on humanitarian response – no other one-stop-shop inter-agency humanitarian library exists – offering related content to support operational decision-making.
About
Shelter Centre is an NGO supporting communities impacted by conflicts and natural disasters by serving collaboration and consensus in humanitarian transitional settlement and reconstruction response.
Shelter Centre's website is based on Drupal, an Open Source Content Management System (CMS) that uses some of the latest technologies in order to support the community of practice working to provide shelter following humanitarian crises.
Shelter Centre's website was developed by one of the leading software companies worldwide that has developed websites for World Food Programme, World Bank and Human Rights Watch. It is one of the first websites supporting humanitarian response that follows the Web 2.0 approach of supporting interaction within a community of practice.
Duties:
This is an exciting opportunity for the Web Project Manager (Drupal) to manage, maintain and further develop Shelter Centre web information services which is used daily by NGO and UN field workers in humanitarian operations worldwide.
More specifically he/she will be responsible for:
1.-Daily management of the website
This includes:
- Managing Interns and coordinating activities related to the everyday functioning of the website;
- Writing, editing, and testing. Basically in HTML;
- Researching new content and sources of information relevant to the sector, to ensure the site remains up-to-date. This include new publications, case studies, training material, sector news, events and jobs;
- Moderate user contributions;
- Manage the user registration by verifying references, contacting potential members and approving them when appropriate;
- Manage the documentation of the processes required to manage the website content up to date.
2.- Bug Fixing and improving the website
Using analytics and user feedback:
- Improve the architecture of the platform, by experimenting new developments in the development and quality assurance servers before going into production;
- Using a ticketing system, keep polishing and improving the current website. Prioritize tickets and assign them to the adequate party.
- Manage consultants/shops, interns and yourself to bug-fix.
3.- Manage new developments
Together with the Executive Director keep drafting a medium-long term strategy for the services that should be provided to the community and the office.
- Studying the analytics and understanding the use of the web thanks to feedback from the community of practice and ensuring content is targeted at the needs of the sector;
- Providing recommendations and drawing up specifications for further stages of development, this include:
• Migrating to latest Drupal version;
• Managing the necessary consultants, Drupal shops and Interns to develop new "case studies" machine integrated with maps and faceted search;
• Managing the new sprints of development to improve functionalities and theming.
4.- Other technical tasks
In addition to the web, the incumbent should:
- Manage the email system in the office (based on google apps)
- Manage the file servers
- Manage the Virtual Private Servers where the websites (live, quality assurance and development) are base. They run Ubuntu and they are reachable via ssh.
- Manage all the computer related issues in the office. This include networks, printers, help-desk, and others.
- In the Shelter Meetings, make sure that all the IT related things are on place. This include webcasting, projectors, internet connection, conferences, etc...
5.- New Projects
Shelter Centre might be involved in new web development projects for third agencies such as the United Nations and the World Bank:
- Develop similar Drupal platforms for these agencies.
- Manage all the process from user requirement documentation, to architecture proposals to technical specifications, call for tender, project management, implementation and maintenance.
Shelter Centre is a small office whose work includes the drafting and evaluation of guidelines, the development of policy, equipment, coordination tools and training, and the organisation and facilitation of meetings, conferences and workshops. The successful applicant can expect to spend a proportion of his or her time working on the duties supporting these functions.
Experience/Skills:
- University degree, graduate degree preferred;
- Management of a small team;
- Management of external contractors;
- Website management and development, including web writing, editing and testing;
- Experience using/developing CMSs ideally Drupal;
- Writing skills. In particular documentation, technical specifications, requirements and call for tenders;
- Use of PHP, HTML, MySQL, and CSS;
- Knowledge of Data Migration;
- IT project management;
- Interest in transitional settlements and shelter, town planning, architecture, construction;
- Proficient in English.
Apply/Contact details:
If you are interested in this position, please send us your CV and a cover letter to
jobs@sheltercentre.org
Only short-listed applicants will be contacted. You may be required to take a written test if called for interview.
Switzerland